The Money Fit Show · Season 1, Episode 3

Scams and the Optimism Bias

Guest: Dale Dixon, Better Business Bureau Host: Todd Christensen, AFC®, Education Manager at Money Fit Published: June 7, 2021

Confidence can be useful, but it can also create a blind spot. In the final part of Dale Dixon's three-episode scam series, he and Todd Christensen examine optimism bias and why believing a scam will not work on us can make protective habits even more important.

Money Fit Show Season 1 artwork featuring guest Dale Dixon
Listen to the episode

Scams and the Optimism Bias

Play Season 1, Episode 3 directly through Spotify without leaving Money Fit.

Episode overview

Knowing scams exist is different from believing one could work on you

This conversation closes Dale Dixon's three-part look at the psychology behind scams. Episodes 1 and 2 covered sunk cost theory, motivated cognition, and selective perception. Here, Dale adds optimism bias: the tendency to believe negative outcomes are less likely to happen to us than to other people.

Applied to scams, that confidence can become a problem when someone assumes education, experience, or awareness makes them especially difficult to deceive. The conversation shifts from simply knowing the warning signs to building habits that make it easier to slow down, verify information, and step away before a scammer gains momentum.

What we discuss

Topics covered in this episode

Dale and Todd bring the opening scam series together by looking at how several decision-making biases can overlap.

  1. A recap of sunk cost theory, motivated cognition, and selective perception from the first two episodes.
  2. Optimism bias and the belief that a negative outcome is more likely to happen to someone else.
  3. The role education and confidence can play when people judge their own vulnerability to scams.
  4. Why protective habits can be more dependable than simply being aware that scams exist.
  5. Examples of scam situations and practical ways consumers can create more distance between an unexpected request and a financial decision.
A practical lesson

Build habits that work even when your confidence is wrong

Scam awareness helps, but awareness still depends on recognizing the danger in the moment. Simple habits such as independently verifying a caller, pausing before sending money, and researching an unexpected request can add another layer of protection when judgment is being tested.

About the guest

Dale Dixon

Dale Dixon joined Todd Christensen for the first three full episodes of the Money Fit Show. At the time of these conversations, he was identified as a Better Business Bureau Chief Innovations Officer. The series explores several psychological and decision-making concepts Dale uses to explain why scams can work on people from many backgrounds.

About Money Fit

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