How can we help?
Contact Money Fit about credit counseling, debt management, financial education, or an existing account.
Contact options
Choose the option that best fits your question. If you are unsure, the main phone line or a brief email is enough to get started.
Call Money Fit
Ask a general question, learn about our services, or find out where to begin.
Email Money Fit
Send a brief description of your question and the best way for our team to reach you.
Review your options
Start online if you want help reviewing your budget, credit card debt, or possible next steps.
Current-client support
If you are already enrolled and have questions about your account or payments, contact our customer experience team directly.
Current-client contact information
Call (877) 251-8262 or email [email protected].
Include your name and state so the team can locate the appropriate account.
Hours and mailing address
Call during our normal operating hours or send an email at any time.
Hours of operation
- Monday–Friday: 9:00 AM–7:00 PM Eastern Time
- Saturday–Sunday: Closed
If you contact us outside these hours, leave a message or send an email for review during the next period of operation.
Mailing address
Money Fit6213 N. Cloverdale Rd, Suite 130
Boise, ID 83713
Media, speaking, and partnerships
Use these contacts for media requests, financial-education commentary, speaking opportunities, or mission-aligned professional partnerships.
Rick Munster
Senior Manager of Compliance and MediaContact Rick for media coordination, public-facing communications, website and content standards, and mission-aligned partnerships.
Todd Christensen, AFC®
Education ManagerContact Todd for speaking engagements and select inquiries involving financial literacy, classroom resources, workshops, or educational commentary.
Common questions
How long does it take to hear back?
Response time varies with the type of request and message volume. If your question is time-sensitive, calling during normal operating hours is usually the fastest option.
Do I need an appointment to speak with someone?
Not always. Many conversations begin by phone or online. If an appointment or a more complete review is needed, Money Fit will explain the next step.
What should I include in my message?
A brief description is enough. Include your name, state, the type of help you are seeking, and the best way to reach you. Do not send passwords or full account numbers.
