Bankruptcy Covid

Personal Bankruptcies After the COVID-19 Pandemic

Bankruptcy Resulting From the COVID-19 Pandemic

The unexpected, devastating, and far-reaching economic effects of COVID will remain with our country and the world for years. People may even feel the consequences for the rest of their lives. In many cases, individuals and households will turn to personal bankruptcy in order to protect their assets from creditors.

What help can consumers access when facing bankruptcy as a result of the COVID-19 Pandemic?

Before filing for bankruptcy, consumers must meet with an approved credit counseling agency for a budget briefing that requires 30 to 90 minutes to complete. Consumers may file on their own (pro se) or with the assistance of an attorney specializing in bankruptcy. After filing, the consumer must complete a two-hour debtor education course from an approved provider* before the court will discharge the debt.

Pandemic Effects on Bankruptcies

The sudden and severe interruption to the national and international economy has affected countless households, leading to unemployment, furloughs, and business closures. Without a regular income, even with a portion available through unemployment insurance, these households have likewise fallen behind on paying bills, submitting loan payments, and staying up on regular expenses.

It comes as no surprise to anyone that the pandemic has left many families in financial shambles. For the hundreds of thousands of Americans in households whose main income earner contracted COVID-19 and ended up enduring hospitalization or succumbing to the virus, income interruption led to missed payments on everything from home loans and rents to car loans, student loans, and utilities.

Medical Bills

Any household having dealt directly with COVID-19 will subsequently deal with double the financial troubles. Besides the income interruption it causes, it likely also generates tens of thousands of dollars in medical bills. For those hospitalized with COVID-19, medical bills could easily amount to over $70,000 in just five or six days.

Even with health insurance, many of the major medical policies require the consumer to pay the first $10,000 or even $20,000 of their bills. Without insurance, the medical expenses, even without hospitalization, can reach $30,000 to $40,000 in less than a week.

For those still lucky enough to afford or have a decent medical insurance policy, annual premiums, copays, and deductibles can still add up to $10,000 or more a year for the family.

Most consumers have never seriously investigated personal bankruptcy options, let alone actually filed one. Consequently, many false believe bankruptcy can’t do anything when they feel overwhelmed by medical debts and hospital bills. In reality, bankruptcy might be an option to eliminate such devastating debts.

Credit and Retail Cards

Individuals and households not contracting COVID-19 may still struggle with credit and store card accounts. As the economic fallout of the pandemic reaches into every community and many households, income reductions and interruptions mean families may need to choose between making their car payment and making dinner or between sending a child off to college and sending off a credit card payment. Many consumers have leaned more on their credit cards and store cards to pay for routine bills or, worse, support unsustainable lifestyle expenses.

When financial catastrophes hit, bankruptcy may become a valid alternative to decades of crushing debt in the future. While bankruptcy courts will not likely discharge consumers of their responsibility to repay recent frivolous credit card spending on things like a round-the-world cruise or a Prada handbag, bankruptcy may eliminate devastating credit card and store card debt for many consumers.

Home Loans

Since the massive housing devaluation of the Great Recession, home prices have again rebounded and, in many areas, outpaced both inflation and income growth. Such scenarios have pushed many households to the financial brink, even without major international economic downturns.

For individuals and families whose house payments amounted to nearly half their income, any financial bump in the road will send them sliding off the path of financial stability. With any sort of income interruption, foreclosures loom large.

Saving a home from entering foreclosure is the most common reason individuals and couples file bankruptcy. When successful, the bankruptcy will still require the homeowner to continue paying their mortgage, but it often allows a resetting of the loan (known as a reaffirmation) that allows the borrower to stay in the home even with previous late or missing payments.

Car Loans

Before the pandemic, the average car payment had reached well over $500 per month. With the median monthly household income in the $5,000 range, this means Americans with car payments spend more than 10% of their means on said payments in addition to another 2% for gasoline, 2% for insurance, and 1% for routine maintenance, not to mention repairs and road trip expenses.

When households with such transportation costs see their income drop by 50% to 70% due to unemployment or furloughs, it will come as no surprise that making payments to the auto lender will drop by the wayside. Repossession, like foreclosures, mentioned previously, looms large.

While consumers with large car payments may find it more prudent to surrender their vehicle in bankruptcy, many often choose to keep their car, truck or SUV and continue making monthly payments. As with a mortgage in bankruptcy, reaffirming the vehicle loan with the lender essentially moves any back payments to the end of the loan.

How Credit Counseling Certificate Helps

Lawmakers passed the 2005 Bankruptcy Abuse Prevention and Consumer Protection Act with the aim of preventing assumed abuses of bankruptcy law they believed too many consumers had committed over many years. Along with income limitations for consumers considering bankruptcy liquidation, significant changes included the requirement for bankruptcy filers to explore bankruptcy alternatives (specifically debt management through nonprofit credit counseling agencies) prior to filing in addition to the need to take a financial education course after filing their petition with the court.

To prove they have completed these tasks, bankruptcy filers must include related certificates from approved service providers showing they have met with a credit counselor and taken a personal money management class.

Many attorneys, some lawmakers, and even some credit counseling certificate providers consider the first, pre-filing certificate to offer no value to the consumer. True, the overwhelming majority of consumers seeking a credit counseling certificate have already met with a bankruptcy attorney and will still file for bankruptcy regardless of the counseling outcome. However, this does not mean the counseling serves of no value.

As one of the approved providers*, Money Fit has worked with thousands of bankruptcy filers since 2005. While only a handful has opted to pursue debt management rather than continue with their bankruptcy, most have received quality counseling, helpful personalized financial insight, and beneficial tips and ideas for preventing financial hardship in the future.

In fact, our own consumer evaluations tell us that 97% to 98% of filers believe, that due to our services, they have a better understanding of the bankruptcy process, have a clearer picture of their own financial condition, and better understand their options for getting out of debt. When asked what part of the counseling service they found most helpful, common responses included:

  • All of it!

  • Everything!

  • Learning more about options and bankruptcy.

  • Making sure that bankruptcy was right for me.

  • The budget and consultation with my representative as to how to move forward and succeed in the future with better finances.

While knowledge does not always translate to action, consumers find greater confidence and optimism through the credit counseling certificate process that they are taking the right step based on facts and not just on fear and emotional reactions.

How Approved Providers Work with Attorneys and Courts

When a bankruptcy filer has selected an attorney to help him or her complete the petition and submit it to the courts, credit counseling agencies like Money Fit can coordinate the delivery of the certificate of counseling directly to the attorney. This simplifies the process for the filer, who is often overwhelmed with paperwork requests from the attorney, not to mention with the emotions of the entire process.

For filers going through the process without an attorney (known as “pro se”), credit counseling agencies offer guidance and assistance that, while not of a legal nature, offers confidence to the consumer throughout the process.

How Debtor Education Certificate Helps

Similar to the pre-filing credit counseling service, the post-filing debtor education course provides consumers with useful information they may not get from any other source. Approximately 19 out of 20 consumers report learning something helpful during the course that they will use in their financial lives going forward. The word, “informative,” appears most commonly in reviews of debtor education programs. This should surprise no one given the fact that very few Americans have ever taken a personal financial management course in their lives, school-based or not.

How Approved Providers Work with Attorneys and Courts

In most cases, whether the filer is working with an attorney or not, bankruptcy district courts allow providers of the debtor education certificate to upload it directly to the court. While this does not relieve the filer of his or her personal responsibility to ensure the court receives the certificate, it does streamline the process. Money Fit, like many certificate providers, also provides the certificate of debtor education directly to the filer and to the filer’s bankruptcy attorney who, many times, prefers to submit the certificate themselves.

When You Should Meet with a Credit Counselor

While lawmakers intended for consumers to meet with credit counselors in order to prevent frivolous bankruptcy filings, reality differs quite a bit. Most consumers who file for bankruptcy avoid seeking assistance as long as possible, first hoping to take care of their financial challenges on their own and then, last minute when possible remedies no longer exist, turning to a bankruptcy attorney, a document preparation service or to the bankruptcy court directly for protection. By then, any potential benefit of working with a credit counselor to set up a debt management plan has long passed.

The best time to meet with a credit counselor is the moment you realize you are dealing with monthly debt payments you cannot sustain.

  • If you carrying balances on credit cards and store cards with interest rates in the upper teens, 20% or even 30% or higher range, meet with a nonprofit credit counseling agency to discuss debt management now rather than later to discuss bankruptcy.

  • If you have incurred medical debts and have hospital bills that overwhelm your income, meet with a nonprofit credit counseling agency to discuss debt management now rather than later to discuss bankruptcy.

  • If collection agencies call you regularly to demand full balance payments you cannot afford, meet with a nonprofit credit counseling agency to discuss debt management now rather than later to discuss bankruptcy.

  • If utility and cell phone companies hound you for payment of old accounts and will not let you open new accounts until you pay them their full amount, meet with a nonprofit credit counseling agency to discuss debt management now rather than later to discuss bankruptcy.

Related Questions

Where can you find approved providers of credit counseling and debtor education certificates? Providers of credit counseling and debtor education certificates required for bankruptcy must get approval from the Executive Office of the US Trustee. Find approved agencies in each state at this link: https://www.justice.gov/ust/credit-counseling-debtor-education-information.

Can you file bankruptcy if you are in a debt relief program? Yes, you can file bankruptcy whether you are in a debt settlement, debt management, or other forms of debt relief programs. Common limitations to filing bankruptcy typically involve how long it has been since your last bankruptcy filing or whether you earn too much to file a Chapter 7 bankruptcy petition.

* The United States Trustee Program does not endorse or recommend any particular credit counseling agency or debtor education provider or guarantee the quality of its counseling or instructional services.

About the Author

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Client Credit Report Authorization

You hereby authorize and instruct Debt Reduction Services, Inc. (DRS, dba Money Fit by DRS) and/or its assigned agents to:
  • Obtain and review your credit report, and
  • Request verifications of your income and rental history, and any other information deemed necessary for improving your housing situation (for example, verifying your annual property tax obligations and homeowner’s insurance fees)
Your credit report will be obtained from a credit reporting agency chosen by DRS. You understand and agree that DRS intends to use the credit report evaluate your financial readiness to purchase or rent a home and/or to engage in post-purchase counseling activities and not to grant credit. You understand you may ask any questions pertaining to your credit report. However, while DRS will review the information with you, the company is not able to furnish you with a copy of your credit profile. You hereby authorize DRS to share your information from your credit report and any information that you provided (including any computations and assessments produced) with the entities listed below to help DRS determine your viable financial options.
  • Banks
  • Counseling Agencies
  • Debt Collectors
  • Landlords
  • Lenders
  • Mortgage Servicers
  • Property Management Companies
  • Public Housing Authorities
  • Social Service Agencies
Entities such as mortgage lenders and/or counseling agencies may contact your DRS counselor to evaluate the options for which you may be eligible. In connection with such evaluation, you authorize the credit reporting and/or financial agencies to release information and cooperate with your DRS counselor. No information will be discussed about you with entities not directly involved in your efforts to improve your housing situation. You hereby authorize the release of your information to program monitoring organizations of DRS, including but not limited to, Federal, State, and nonprofit partners for program review, monitoring, auditing, research, and/or oversight purposes. In addition, you authorize DRS to have your credit report pulled two additional times to conduct program evaluations. You also agree to keep DRS informed of any changes in address, telephone number, job status, marital status, or other conditions which may affect your eligibility for a program you have applied for or a counseling service that you are seeking. Finally, you understand that you may revoke consent to these disclosures by notifying DRS in writing.

Client Privacy, Data Security, and Client Rights Policy

NOTE: This sheet is to inform new or returning clients about our services, records, fees, and limitations that may affect you as a consumer of our services. This form also discloses how we might release your information to other agencies and/or regulators. If you do not understand a statement, please ask a Debt Reduction Services (DRS) counselor for assistance.

Debt Reduction Services, Inc. (DRS) has put into place policies and procedures to protect the security and confidentiality of your nonpublic personal information. This notice explains our online information practices and how we use and maintain your information to conduct our financial education and credit counseling sessions and to fulfill information and question requests. This privacy policy complies with federal laws and regulations.

To provide our financial education and credit counseling services, we collect nonpublic personal information about you as follows: 1) Information we receive from you, 2) Information about your transactions with us or others, and 3) Information we receive from your creditors or a consumer reporting agency. We do not share this information with outside parties.

We use non-identifying and aggregate information to better design our website and services, but we do not disclose anything that could be used to identify you as an individual.

You hereby authorize DRS, when necessary, to share your nonpublic personal, financial, credit, and any information that you provided (including any computations and assessments produced) with the following entities in order to help DRS provide you with appropriate counseling or guide you to appropriate services: third parties such as government agencies, your lender(s), your creditor(s), and nonprofit housing-related and other financial agencies as permitted by law, including the U.S. Department of Housing and Urban Development.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We limit access to your nonpublic personal information to our employees, contractors and agents who need such access to provide products or services to you or for other legitimate business purposes.

Debt Reduction Services, Inc. complies with the privacy requirements set forth in the HUD housing counseling agency handbook 7610.1 (05/2010), including the sections 2-2 Mc, 3-1 H(2), 3-3, 5-3 F, and Attachment A.5. At all times, we will comply with all additional laws and regulations to which we are subject regarding the collection, use, and disclosure of individually identifiable information.

  1. Services: DRS provides the following housing-related services: counseling that includes Homeless Assistance, Rental Topics, Pre-purchase/Homebuying, and Home Maintenance and Financial Management for Homeowners (Non-Delinquency Post-Purchase); Education courses that include Financial literacy (including home affordability, budgeting, and understanding use of credit), Predatory lending, loan scam or other fraud prevention, Fair housing, Rental topics, Pre-purchase homebuyer education, Non-delinquency post-purchase workshop (including home maintenance and/or financial management for homeowners), and other workshops not listed above.

Please refer to DebtReductionServices.org for details of our services.

  1. Limits: Our services are limited to our normal weekday business hours. We do not provide individual counseling or education services after hours or on weekends, although our education courses are available 24/7.
  2. Fees: We do not charge fees for our financial management counseling and education. However, if you use them, you may have to pay for our Debt Management Program, Student Loan Counseling, Bankruptcy Certificate Services or certain financial education courses (homebuyer education, rental topics, fair housing, predatory lending, and post-purchase-non-delinquency including home maintenance and/or financial management for homeowners).
  3. Records: We maintain records of the services you receive, including notes about your progress or other relevant information to your work with us. You have the right to access and view your records by making a request to your counselor.
  4. Confidentiality: We respect your privacy and offer our services in confidence with the understanding that we may share such information with auditors and government regulators. Certain laws or situations may also lead to disclosing confidential issues, such as those involving potential child abuse or neglect, threats to harm self or others, or court subpoenas.
  5. Refusal of Services: You have the right to refuse services without any penalty or loss.
  6. Disclosure of Policies and Practices: You will be provided our agency disclosure statement.
  7. Sharing of Information: Sometimes we will need to contact other agencies or we may need to share your information, including your records, with other agencies or with regulators. We will do this only if you sign this form that gives us permission except for limited reasons; please see # 5 above for examples of such situations.
  8. Other: You have the right to be treated with respect by our staff, and we expect the same from you in return. We encourage you to always ask questions if something is not clear. We also encouraged you to express your thoughts and advocate throughout our services.

You acknowledge that this authorization will remain in effect for the duration of time that DRS serves as your housing counselor or financial education provider. You also acknowledge that should you wish to terminate this authorization, you will notify DRS in writing.

Disclosure  Statement

NOTE: If you have an impairment, disability, language barrier, or otherwise require an alternative means of completing this form or accessing information about our counseling services, please communicate with your DRS representative about arranging alternative accommodations.

Program Disclosure Form

Disclosure to Client for HUD Housing Counseling Services

Debt Reduction Services, Inc. and its financial education arm, Money Fit by DRS, offer the following housing counseling and educational services related to housing, personal finance, and bankruptcy certificates to consumers:
  • Housing Education Courses: DRS offers many online self-guided education programs classified as Financial, Budgeting, and Credit Workshops (FBC), Fair Housing Pre-Purchase Education Workshops (FHW), Homelessness Prevention Workshops (HMW), Non-Delinquency Post Purchase Workshops (NDW), Predatory Lending Education Workshops (PLW), Pre-purchase Homebuyer Education Workshops (PPW), and Rental Housing Workshops (RHW). These courses help participants increase their knowledge of and skills in personal finance, including home affordability, budgeting, and understanding the use of credit, as well as predatory lending, loan scams, and other fraud prevention topics, fair housing, rental topics, pre-purchase homebuyer education, non-delinquency post-purchase topics including home maintenance and/or financial management for homeowners, homeless prevention workshop, and other workshops not listed above relating to personal finance and housing. Course details are found below under “Housing Workshops.”
  • Home Equity Conversation Mortgage (HECM) Counseling (RMC): Via telephone and virtual platforms, we offer the required HECM counseling nationwide in addition to in-person counseling in Boise, Idaho. We also offer in-home counseling options in thirty counties across southern Idaho for an additional fee to cover our travel and additional staff time costs.
  • Home Maintenance and Financial Management for Homeowners (Non-Delinquency Post-Purchase) (FBC): Clients receive counseling and materials on the proper maintenance of their home and mortgage refinancing. Clients can find help and resources by phone, in our Boise office, or virtually on all topics related to stabilizing their long-term homeownership.
  • Services for Homeless Counseling (HMC): Clients receive phone, virtual, or in-person (Boise) counseling to evaluate their current housing needs, identify barriers to and goals for housing stability, establish a path to self-sufficiency, and connect with emergency shelters, income-appropriate housing, and/or other community resources (e.g. mental healthcare, job training, transportation, etc.).
  • Pre-Purchase Counseling (PPC): Clients receive counseling through the entire homebuying process. Assistance may involve creating a sustainable household budget, understanding mortgage options, building their credit rating, and putting together a realistic action plan to set and achieve homeownership goals.  Additionally, clients will receive materials and resources about home inspections and other homeownership topics relevant to successfully maintaining a home.
  • Rental Housing Counseling (RHC): Via phone, in-person appointments (Boise, ID), or virtual platforms, clients receive housing counseling relevant to renting, including rent subsidies from HUD or other government and assistance programs. Topics can also address issues and concerns having to do with fair housing, landlord and tenant laws, lease terms, rent delinquency, household budgeting, and finding alternate housing.
DRS also offers the following services:
  • A Debt Management Program (DMP) for consumers struggling to pay their credit cards, collections, medical debts, personal loans, old utility bills, and past-due cell phone accounts;
  • The Budget Briefing and Debtor Education Certificates that are required during the Bankruptcy filing process;
  • A Student Loan Repayment Plan Counseling and application service.

Relationships with Industry Partners

Through such services, DRS has established financial relationships with hundreds of banks, credit unions, and creditors such as American Express, Bank of America, Barclays, Capital One, Chase, Citibank, Credit One, Discover, Synchrony, US Bank, USAA, Wells Fargo, and others.

No Client Obligation

The client is not obligated to receive, purchase or utilize any other services offered by DRS or its exclusive partners to receive financial education or housing counseling services. Alternatives: As a condition of our counseling services, in alignment with meeting our client services goals, and in compliance with HUD’s Housing Counseling Program requirements, we may provide information on alternative services, programs, and products available to you, if applicable and known by our staff. Alternative DMP services include negotiating better repayment terms directly with your individual creditors, paying your debts as agreed, or, in extreme cases, filing for personal bankruptcy. Alternative credit and education services can be found through MyMoney.gov or the Jump$tart Clearinghouse of online financial education resources. Housing counseling alternatives can be found through HUD at www.hud.gov/findacounselor.
Finally, you understand that you may revoke consent to these disclosures by notifying DRS in writing.

Housing Counseling and Education Fee Schedule

 

Online Education Program Fees*

Homebuyer Education Course: $59 per participant

  • Self-paced course available here, our online housing counseling and education center. Certificates will be automatically generated upon completion of the course (approximately 6-8 hours)

RentalFair HousingPredatory Lending / HOEPAPost-Purchase (Non-delinquency post-purchase workshop, including home maintenance and/or financial management for homeowners) Online Workshops: $49 per participant

  • Approximately 1 hour each

Other Self-Guided Financial Literacy Webinars (e.g. creditbudgetinghomeless preventiondebt prevention): $0

One-on-one Counseling Fees*

Pre-purchase Homebuying Counseling, Rental Counseling, Post-purchase Ownership Maintenance and Financial Management: $75

  • Session by the hour

Reverse Mortgage/HECM Counseling with Required Certificate:

  • $200†

Credit Report Fee: Paid Directly by Client

*Fees for all but our online education courses and workshops can be paid online by debit card, credit card, or PayPal or in person by cash, check or money order to: “Debt Reduction Services, Inc.” Registration fees are non-refundable 24 hours or less before the start of an in-person course or workshop. Certificates are non-transferable

*Fees may be waived for households with income of 150% or less of that identified on the US Department of Health and Human Services Poverty Guidelines Page

†Home visit counseling is available in 30 southern Idaho counties for potential HECM borrowers at additional costs to cover our travel (IRS reimbursement rates apply) and staff time ($50 per hour or fraction there).

Housing Counseling and Education Fee Schedule

 

Online Education Program Fees*

Homebuyer Education Course: $59 per participant

  • Self-paced course available here, our online housing counseling and education center. Certificates will be automatically generated upon completion of the course (approximately 6-8 hours)

RentalFair HousingPredatory Lending / HOEPAPost-Purchase (Non-delinquency post-purchase workshop, including home maintenance and/or financial management for homeowners) Online Workshops: $49 per participant

  • Approximately 1 hour each

Other Self-Guided Financial Literacy Webinars (e.g. creditbudgetinghomeless preventiondebt prevention): $0

One-on-one Counseling Fees*

Pre-purchase Homebuying Counseling, Rental Counseling, Post-purchase Ownership Maintenance and Financial Management: $75

  • Session by the hour

Reverse Mortgage/HECM Counseling with Required Certificate:

  • $200†

Credit Report Fee: Paid Directly by Client

*Fees for all but our online education courses and workshops can be paid online by debit card, credit card, or PayPal or in person by cash, check or money order to: “Debt Reduction Services, Inc.” Registration fees are non-refundable 24 hours or less before the start of an in-person course or workshop. Certificates are non-transferable

*Fees may be waived for households with income of 150% or less of that identified on the US Department of Health and Human Services Poverty Guidelines Page

†Home visit counseling is available in 30 southern Idaho counties for potential HECM borrowers at additional costs to cover our travel (IRS reimbursement rates apply) and staff time ($50 per hour or fraction there).